Lyzette A. Serrano Reyes joins TLS as an Operations Administrator. Lyzette Serrano is a skilled administrative and project management professional with over eight years of experience supporting financial operations, managing client services, and coordinating cross-functional initiatives across corporate and nonprofit sectors. Known for her solutions-driven approach and keen attention to detail, she consistently delivers high-quality results in fast-paced environments. Her career also includes client-facing roles in the retail industry, where she developed strong communication skills, multilingual support expertise, and team leadership capabilities. Lyzette is bilingual in English and Spanish, NCCER-Certified in Project Management, and highly proficient in Microsoft Office Suite, HubSpot, Asana, and various CRM platforms.