Daniela P. Ortiz Casiano joins TLS as a Client Support Specialist. Daniela holds a Bachelor’s degree in Hotel Administration in 2020, followed by a Master’s degree in Business Administration with a major in Human Resources in 2025. Currently, she is pursuing a second Master’s degree in Business Administration with a focus on Planning and Strategy.

Daniela is a highly motivated and accomplished professional with a strong educational background and diverse work experience. Throughout her career, Daniela has gained valuable experience working in various industries. She began her career in the hospitality sector as a Front Desk Agent in hotels, where she developed strong customer service and operational skills. Daniela later transitioned into specialized administrative roles, with notable experience in nonprofit organizations as an Executive Assistant, where she honed her organizational and leadership abilities. In addition, she has worked as an Office Manager in the manufacturing industry, further strengthening her administrative expertise. Daniela’s diverse professional background, paired with her strong academic foundation, equips her with a well-rounded perspective and skill set that will support her success at TLS.